If you have read some of the comments on this blog and our user review site, you may have noticed that some individuals have been unhappy with the surveyhead panel. Here is a little background on SurveyHead.
Surveyhead is an online survey panel is a product of the United Sample Network, a company that provides online sample services to the market research community. United Sample was founded in March, 2008 by Matt Dusig and Gregg Lavin, who were previously the Co-founders of goZing.com. They owned and operated goZing from 1999 until 2005, when they sold goZing for $30 million in cash to a public competitor. They then founded UnitedSample in March 2008.
I recently spoke to a representative of United Sample about some of the issues our visitors were having, and here is what he had to say about his panel, and its efforts to improve the panel.
“United Sample recently took on funding from a top tier Venture Capital firm. They are using the funds to better target surveys as well as to increase headcount. The sales team In particular is growing quickly which means a much greater number of unique surveys and other market research projectsâ€
“United Sample recently made some key hires to their support / customer service team. The result will be faster payments and conflict resolution for all survey takers. Our goal is to respond faster than any other market research firm in the near future, we’re putting the team in place to accomplish that goal. Growth has been tough to keep up with though so continued patience is appreciated for a bit longerâ€
Having joined the panel myself I do know that Surveyhead is a little rough around the edges, but I have seen some improvements with the panel recently. Plus, they have made every effort to update me with their latest news and help our readers that have requested help from us.
Please share your comments below if you are a member, and if you wish to join here is the link to Register with Surveyhead.
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