Ideas for Business

When you think of successful consumer brands in the social media space, names like Dell, Zappos and Pepsi come to mind. Another is Ford. Last year the Ford Fiesta movement generated tremendous amount of awareness (and pre-orders) for a vehicle that wasn’t available to the public yet. At the same time, it inspired a community to engage, create content and continue discussions about the Fiesta with over 7 million video views.

While in Dearborn, Ford’s Head of Social Media, Scott Monty, extended to me an invitation to The Henry Ford Museum, The Rouge Factory and a visit to Ford’s World Headquarters where we did a short interview. In this interview, Scott talks about the place for social media with Ford’s new product lines, local social media work with Chapter 2 of the Fiesta movement and advice for companies on empowering communities.

Being able to take a learn about the history of this 100+ year old company through experiences at The Henry Ford and Rouge factory tours was very informative. Then being able to sit down with Bob Kreipke, Ford’s full time historian and hear stories about Henry Ford and Thomas Edison, company history and evolution was priceless.

Fast forward over 100 years and Ford is a very different company, as is the automotive industry. It’s not enough to be innovative but to be able to actually connect with customers in more meaningful ways. Based on my discussions with Scott, Ford is very committed to making those connections.  Watch the interview below to get more insight on how Ford is approaching social media:

Click here to view the embedded video.

By leveraging technology and the social web, Ford is moving from being known from a truck and Mustang company to a car, utility and truck company.  I think the decision to focus on local social media marketing is great evidence of understanding audience in a social strategy. So much of what companies are doing in the social space is more like a shotgun approach based on popular applications vs focusing on where actual customers spend their time.

Check out the The Ford Story, a great example of a corporate social media aggregator not only of Ford social web participation, but of what others are saying about their brands. I can’t imaging any active brand online not launching a site like this.

What are some great examples of consumer brands you think we should focus on in future posts? What kind of insights would you like to learn more of from those kinds of companies when it comes to the social web?

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© Online Marketing Blog, 2010. | Ford’s Focus on Social Media: Scott Monty Interview | No comment | http://www.toprankblog.com

As with many bloggers, we’ve been using royalty free images for many years.  Many bloggers make use of images from Flickr and we have too but you can’t always find the right image there. I’ve even made a point to take more photos of people, places and things while traveling for later use in blog posts like the one to the right.

The stock photo site we’ve been using for several years recently decided to essentially double their prices (no matter how they spin it, that’s what they did) and it prompted me to ask the excellent people I’m connected with on Twitter for their suggestions on royalty free photography and image web sites. Here is a collection of 9 such sites that were suggested via Twitter or researched by TopRank.  Which leads us to our poll for the most “blogger friendly” royalty free stock photo site:

Note: There is a poll embedded within this post, please visit the site to participate in this post's poll.

For a list of over 100 free stock photo sites, visit this link.

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© Online Marketing Blog, 2010. | Poll: Best Royalty Free Stock Photo Sites for Bloggers | No comment | http://www.toprankblog.com

From Facebook to Twitter to You Tube, there’s no limit to the number of social networking sites that can be leveraged to interact with customers and prospects, and build positive brand awareness.

LinkedIn, however, stands apart from the crowd. The roots of popular sites like YouTube and Facebook are founded on the entertainment side of things. But since its creation, LinkedIn has been geared toward the professional business crowd.

If you haven’t already incorporated LinkedIn into your online marketing mix, consider the latest statistics:

• LinkedIn has more than 60 million members
• A new member joins LinkedIn approximately every second
• Executives from all Fortune 500 companies are LinkedIn members

Get started with a LinkedIn marketing strategy today with these five tips:

1. Build a Network, Then Start a Group
Getting started with a LinkedIn marketing strategy involves two important steps, the second of which is dependent on the first:

• Create a personal account and build a network of contacts. Reach out to customers with whom your business has a solid relationship – those who truly know your company and its products or services. Ask them to write recommendations for your company, which will appear in your profile. And don’t forget to ensure all employees are part of the network as well.
• Once your personal account is setup, create a group for the brand. By creating a group for your brand, you’ll be able to maximize reach beyond your network. Within the brand group, you can start discussions, share news, post jobs and create subgroups.

2. Make the Most of Your Profile
For the LinkedIn community, your profile will be this first item they see, so treat it as you would any landing page. To make the most of your profile:

• Hyperlink using keywords. Include relevant URLs in your profile, and use links with anchor text. For example, instead of “My Blog,” use a keyword to describe it such as “SEO and Online Marketing Blog.” (see image below)
• Use keywords in descriptions. That includes the summary, specialties, experience and all other description categories.
• Include an image in your profile. LinkedIn, after all, is a social networking channel. So add as many personal touches as possible to maximize engagement and put a face to the brand.
• Caption: Include blog or website links in your profile using anchor text.

3. Leverage Third-Party Applications
Today, there are a host of third-party applications available to help you make the most of your LinkedIn activity. For example:

• Box.net: Add links to files like resumes and marketing kits
• Slideshare: Share business presentations and demos with your network
• Company Buzz: Monitor messages sent out on Twitter about your brand or other subjects
• TripIt: See where members of your network will be travelling to and when you’ll be in the same city

4. Update and Engage Frequently
Think of LinkedIn marketing efforts as you would blog, Twitter or Facebook marketing efforts: The more activity and interaction, the better the results. To consistently engage with your network:

• Sync blog posts to your profile with tools like Blog Link or WordPress LinkedIn Application
• Frequently update your profile with the LinkedIn status feature, much like Facebook status updates
• Leverage the LinkedIn Question and Answer function – participate in others’ questions and ask your own

5. Promote Your Profile
In order to expand your network, LinkedIn marketing efforts – like anything else – must be promoted in other channels. Include a link to your profile on your website and blog, in individual blog posts, in email signatures and even on business cards. Be sure to optimize your profile for important and relevant keywords. Allow enough of your profile to be public so search engines can rank that content accordingly.

These tips, of course, are just the tips of the iceberg when it comes to LinkedIn marketing tactics. What specific tactics have you found successful for marketing on LinkedIn?

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© Online Marketing Blog, 2010. | 5 Ways to Weave LinkedIn Into Your Marketing Mix | No comment | http://www.toprankblog.com

It’s a little ironic that I’m writing this post about iPhone apps using WordPress on a Motorola Droid (Devour actually), but it allows me a chance to experience how hard it is to blog, using a tiny tiny tactile keyboard and also finally get this post started.

Ah, back to a full sized Logitech keyboard and mouse. Much better.

Popularized by iPhones, there are apps for just about everything, including tools to help social media marketers on the go. In fact, there are over 100,000 iPhone applications to choose from. Many of those apps are extensions of social media sites such as Facebook and Twitter. Others serve as productivity tools for more efficient social web participation or for content creation.

As a content marketer that is also a big fan of social networking and sharing, here are a few of my favorites:

Echofon – Twitter usage on iPhones must be out of this world and while there are many great apps for Twitter including Seesmic, Hootsuite, Tweetie and Tweetdeck, I like EchoFon the best. It’s amazingly easy to switch between multiple accounts, its fast and there’s an auto-complete feature when typing in Twitter handles that saves a lot of time.  It works with lists very nicely but does not offer scheduled tweeting, which I don’t personally use much anyway.

Facebook – I probably use Facebook more on the iPhone than through the web site. Personal social networking or networking as an individual on Facebook is pretty easy to do with the app. What I’ve pictured below is where I also get a lot of productivity, which is being able to manage our blog’s fan page. We’ve gone from about 80 to over 1,400 fans in about 3 months and the convenience of adding to discussions via the iPhone has a lot to do with that growth.

Foursquare – You know those social media shiny objects that you’ve come to avoid but then they gain so much momentum and buzz that you have to try it out and then you end up liking them? That’s my Foursquare experience. It was the same with Twitter. Using Foursquare for marketing as an individual isn’t as obvious as what one might do with Foursquare location based advertising.

However, it can be pretty handy at conferences and events for announcing/leaking certain kinds of information. As a retailer or other business with a brick and mortar presence, can you imagine how useful it would be to know who your most active consumers are that are also active on the social web?

LinkedIn – While I’m not always by a computer (can you believe it?) I almost always have my phone with me and that makes accepting LinkedIn invitations (or not as you can see below) easy to do. Status updates are easy to do and can be seen by as large a social network as you care to develop. Thus the LinkedIn iPhone app makes it easy to feed that network. Quality trumps quantity here by far.

UStream Live Broadcaster – Capturing live video and audio plus the ability to poll viewers and promote on Twitter seems like a fantasy app for a social media marketer. Especially when you’re at an event and you want to capture something and get it out immediately. It’s amazing how easy the UStream iPhone app (U Broadcaster) makes this process.

Flickr – Capturing and sharing images is an essential part of digital asset marketing and social media marketing. The Flickr App makes it pretty easy to upload and manage images taken with your iPhone.

Google Buzz – Privacy issues aside, there’s plenty of buzz about Google Buzz and the only way I’ll use it is on my iPhone.  Let’s face it, with Google’s dominance and momentum, you can’t afford not to stay on top of their obvious efforts to become a social media powerhouse. It’s not exactly a standalone app though. However, Google makes it easy to add a bookmark to Buzz on your iPhone from Gmail so you can use it directly.

Update via Mashable: Apparently there’s a new app called Buzzie for Google Buzz on the iPhone.

AudioBoo – This is a handy tool for capturing and promoting on-the-move podcasts. It’s really a no-brainer except when you’re like me the first time I interviewed Vanessa Fox for a podcast and held the iPhone right side up, which for podcasting with an iPhone, is upside down since the microphone is on the bottom. Doh!

AnalyticsApp.com – What good is marketing online if you’re not MEASURING? For those with Google Analytics implemented on their sites and blogs (who doesn’t?) this app gives you insight into all the details of web visitor data you’ve come to love with GA.

Are these the bestest, newest and most awesome iPhone apps for Social Media Marketers? For this marketer, the apps I’ve listed above take care of 90% of my mobile social media needs. In fact, 4 or 5 would probably do the trick.  I do wish there were more social media monitoring iPhone apps though. Especially those that offer Social CRM functionality with your contact list. I’m also keen on finding task management apps that work well with Outlook.

What are your favorite iPhone apps for social media marketing?

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© Online Marketing Blog, 2010. | My Top iPhone Apps for Social Media Marketing | No comment | http://www.toprankblog.com